Shipping times vary based on your location and the specific product. Typically, delivery takes between 7-21 business days due to shipping from overseas. You’ll receive a tracking number to monitor your order.

We accept returns for damaged, defective, or incorrect items. Please contact us within 7 days of delivery to initiate a return or refund.

Once your order is shipped, you’ll receive a tracking number. You can use this number to track your package through our website or the carrier’s site. You can also track your orders directly from your account under "My Orders."

Orders can be canceled or modified within 24 hours of placement. Please contact our customer service team as soon as possible to make changes.

We accept all major credit cards, PayPal, and other secure payment options available at checkout.

You can reach our customer service team through the "Contact Us" page on our website or via email at support@madzuu.com.

Yes, certain items like personalized products or perishable goods may not be eligible for returns. Please check our return policy for full details.

Product availability is updated regularly on our website. If an item is out of stock, it will be indicated on the product page.

If your order is delayed beyond the estimated delivery time, please contact our customer service team for assistance. We will work with the carrier to resolve the issue.

If your package is confirmed lost, we will offer you a full refund or a replacement at no extra cost.

We accept returns for change of mind within 7 days of receiving the item, provided the product is unused and in its original packaging. Return shipping costs are the responsibility of the buyer.